my stay at holiday inn was wonderful! the location is a massive plus, just steps away from the train station, making it super convenient. the staff were incredible, especially mo at check-in, and the team at the bar and restaurant really went above and beyond. i loved the chicken schnitzel and the handy usb connections were a great touch!

do recommend

The hotel had a beautifully modern interior with accessible features for seniors, making it easy to navigate. I particularly enjoyed the spacious areas and how welcoming the atmosphere felt, ensuring a comfortable stay throughout my visit.

A mirror near a power point would be helpful.

Incredible room service with unique cocktail offerings!

Communication about parking options was unclear and led to confusion.

The lobby and dining areas were beautifully modern and spacious, creating a welcoming atmosphere for seniors. The hotel's accessibility features made it easy for me to navigate, ensuring a comfortable experience throughout my stay.

A chair in the shower would enhance comfort.

We visited Cadbury World which was fun with cool 3D storytelling and a kids' area. Arena was great for enjoying a live show. The place was clean and the staff were super nice. Lots of space in our room made it comfy.

Breakfast was a letdown. The coffee was bland, and I didn't enjoy the food much either. Ended up going to a local cafe for a better meal.

This hotel suits me perfectly! It has great Wi-Fi, helpful 24-hour reception, and a lovely bar/lounge area. The staff were incredibly sweet to my elderly parents during our first stay, and it was unforgettable. I'm coming back for Easter!

The location puts you just steps away from major city attractions, making it easy to explore. The lobby and bar area feature a modern design that sets a nice vibe for unwinding after a day out.

Unfortunately, the heating system didn’t perform as expected, leading to some chilly nights, especially with noticeable drafts from the poorly sealed windows. Noise from the street below crept in throughout the night, making it hard to catch some solid shut-eye. Additionally, the shower was cramped, and housekeeping seemed inconsistent, with minor cleanliness issues like dust accumulation in corners. Some rooms showed signs of wear and tear, which detracted from the overall comfort level. While the dining area offered options, the limited hours made breakfast the only surefire meal to count on without a trip outside.

explore birmingham's vibrant parks and landmarks with ease

I had a fantastic stay with great access to both the bullring shopping area, just a short walk away, and the beautiful birmingham back to backs, which were only a few steps from the hotel. the staff were extremely welcoming, and the bar area had a lovely modern feel that made unwinding after city strolls even more enjoyable.

Excellent location and great staff service

The hotel’s location is a huge advantage, being just a short walk from Birmingham New Street station and various shops and restaurants. The staff were exceptionally helpful, particularly at the bar and restaurant, where the food, like the Chicken Schnitzel, was delightful. I also appreciated the USB charging ports in the room, which made it easy to keep my devices powered. However, the noise from the nightlife outside could be disruptive, especially from rooms facing the street.

Excellent location near New Street station. Room size okay but noise from the street disturbed my sleep. Breakfast options were impressive, especially the fresh pastries. Free upgrades available if you're lucky.

great access to parks and iconic landmarks for leisurely walks

I stayed in a spacious room with a comfy bed and the hotel is just a few steps away from the Bullring & Grand Central, making it easy to explore the vibrant shopping district and nearby eateries. also, I enjoyed the pleasant walk to the Ikon Gallery, which was just a short distance away, offering a great way to unwind while discovering local art.

The staff were friendly and attentive. Breakfast was good. The location was convenient for shopping and entertainment.

The room had a few cleanliness issues. There was street noise that disturbed my rest.

Just a good pick for a mini-vacation in Birmingham with outstanding value. Check-in was nice and polite, which I appreciated. Be cautious when walking around at night, as it can feel unsafe.

Great location and comfy room, but bar service was painfully slow during peak times.

Had a wonderful stay with cozy beds and spacious room. The chicken schnitzel was delicious, making meals truly enjoyable. Would definitely return to experience the inviting atmosphere again.